Shipping and Ordering Information
Horse-Logos.com offers our customers free and instant Internet downloads for most of our prepackaged digital products.
On our custom logo orders your logo design files will be placed in zip files and posted online for you to download.
You do not have to register or log into Horse-Logos.com to browse the content and products. However, you must log in to make a purchase since it ensures accuracy, purchase security, and allows us to better serve you.
Order Processing Times
This varies with different products. Horse clip art have instant downloads available after purchase. Custom orders take the longest and depends a lot on customer feedback and design adjustments.
Order Status and Shipment Tracking Information
When you complete your order, you will be emailed an order confirmation, this will also contain a link to our order tracking section of our website, you are also able to access the order information section from our website by logging in with your username and password you created when you placed your order. Shipment tracking information is emailed within 24 hours of the shipment date for any item that is mailed to you but remember most items are digital downloads with no shipping.
Sorry but because of the nature of custom work and digital products I cannot accept returns. I will re-post or re-send any zip files that are not functioning correctly.
As always, if you have any questions or concerns, just contact me